The Business of APIs: Enabling Air France KLM Martinair Cargo to become more customer-centric through an API ecosystem

Session
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Infos
Tuesday, August 18 2020
10:15 - 11:00
Room:
Gauguin-Dali
Infos
Wednesday, October 14 2020
10:00 - 11:00

APIs are slowly becoming part of every aspect of our personal, and business worlds, often even without us knowing. When you surf the web, use your mobile phone or post something on social media, APIs are there for you. Also within Air France KLM, printing a boarding pass, booking a ticket or changing a seat involves APIs. Also in the Cargo business, APIs are becoming the new normal. Within Air France KLM Martinair Cargo we have underpinned the customer journey and processes with our API ecosystem and use that to serve our own channels, increase our reach, to innovate and above all to be more customer centric.

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All News & Updates of API Conference 2020:

Behind the Tracks

API Management

A detailed look at the development of APIs

API Development

Architecture of APIs and API systems

API Design

From policies and identities to monitoring

API Platforms & Software as a Service

Web APIs for a larger audience & API platforms related to SaaS