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More talks in the program:
15:00 - 16:00
To stay ahead of competition, an enterprise must deliver its services or products in a very short time to the market at the lowest possible costs and lowest entry-level for its partner or customers. So, you have to know your partner or customer, and understand his or her need at any specific point in time. That can be done by finding the correct way to identify your partner or customer, and integrate the information you have of that specific person to deliver a personal engagement experience.
In this talk, Ruben will explain and illustrate with customer cases, the logic behind the Digital Transformation revolution and why you cannot avoid it any longer. Key take-aways are the choices companies have to make and the position you want to take. Inspiring, humorous, real life cases of the Digital Transformation revolution. Are you a Believer?